Results

The pilot established a fully functional teleophthalmology workflow, demonstrating how digital tools can extend specialist care beyond hospital settings.

It created a foundation for:

  • Broader population screening
  • Earlier detection of complications
  • Expansion into other telemedicine use cases

The challenge

Healthcare providers needed a scalable way to screen patients with diabetes for early signs of eye disease, without overloading specialist services.

Key challenges included:

  • Identifying and reaching patients with diabetes across multiple locations
  • Lack of structured workflow for remote diagnostics
  • Manual coordination between technicians, doctors, and patient communication
  • Limited integration between imaging equipment and diagnostic systems

The solution

EHS supported the implementation of a teleophthalmology workflow built on existing RIS and PACS infrastructure, enabling a fully connected diagnostic process.

The solution connected:

  • Patient data (based on diabetes diagnosis)
  • Fundus imaging devices
  • Centralized PACS for image storage and review
  • RIS for workflow management and reporting

How it works

The process was designed to be simple, scalable, and efficient:

  1. Patient identification
    Patients with diabetes were identified and imported into the system based on structured data.
  2. Scheduling & outreach
    Technicians access patient lists in RIS and schedule appointments directly.
  3. Imaging
    Fundus images are captured and automatically sent to PACS.
  4. Remote diagnosis
    Doctors review images in PACS and record findings in RIS.
  5. Patient communication
    Results are shared with patients and further steps are coordinated.

Key improvements

  • Structured and scalable screening process for diabetic patients
  • Faster and more efficient diagnostic workflows
  • Reduced need for in-person specialist visits
  • Improved coordination between primary care and specialists
  • Foundation for future telemedicine expansion

By connecting data, imaging, and workflows, EHS enabled a practical and scalable approach to teleophthalmology, bringing diagnostics closer to patients.

The level of precision, dedication, and responsiveness throughout the project was remarkable.

The team successfully implemented complex patient data workflows and adapted to technical constraints, ensuring the project could move forward.

Their solution enabled us to complete the pilot and opened opportunities for further development of telemedicine services.

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